Service Management

Prerequisite(s): HSET 250. Restriction(s): Major within School of Business. This course will study strategic and tactical problems of managing the operations function in the service environment. Topics include capacity management and workforce planning, lean thinking, and the role of operations in defining and delivering a competitive advantage in services and service design thinking. Equivalent course HOSP 325 effective through Fall 2019.

Term 202440 #42014 HSET325
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Instructor
Meeting Times
Location: SBUS 210 (M)
@ 11:15 - 12:30
From 2024-09-04 to 2024-12-20
Enrollment

9

seats available

21

currently enrolled

30

maximum enrollment

Section Tally

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