Prerequisites: IS 663 or CS 673 This course adopts a balanced approach to business process innovation (BPI) that includes both incremental improvement and re-engineering. It specifically examines the concept of a service-oriented architecture (SOA) and the use of web services as a way to enable scalable and adaptive business processes. Students will learn how to develop process maps using the Business Process Modeling Notation (BPMN) and design process improvements to achieve efficiency, effectiveness, compliance and agility objectives. The focus of the course is on ways in which information technology can be used to manage, transform and improve business processes.